June Newsletter
June has been a busy month for the 247connect team, with exciting events, product updates and new resources designed to help IT professionals get even more from our software solution.
Here's a roundup of what's been happening...
Come see us at GITEX Europe 2026: The 247connect team will be at GITEX Europe in Berlin at the end of the month, joining thousands of IT and technology professionals from around the world. We're excited to showcase 247connect, connect with customers, partners and industry peers, and discuss how organisations can deliver faster, more secure remote support. If you're attending, come and see us at stand D45, hall 2.2 on 30th June – 1st July 2026.
More flexibility for your remote support: This month, we've introduced separate licensing for managed devices and on-demand devices, giving organisations greater flexibility to build a remote support solution that fits their needs and budget.
Managed device licences: Simply install the 247connect Managed Agent onto your chosen devices to enable secure remote support and management. This includes both attended and unattended devices such as office PCs, laptops, servers, kiosks, robots, shared devices and other business-critical systems. Once enabled, IT teams can instantly connect to supported devices from anywhere without needing someone at the device to start the session. https://buff.ly/zLg9vH7
On-demand device licences: Ideal for ad-hoc support, users can simply run the agent, enter a session code and approve the connection, allowing technicians to provide fast, secure assistance without installing permanent software. https://buff.ly/qJ8W28W
Many organisations use both options together, combining always-on remote access with instant end-user support for complete flexibility.
Support for macOS: Using your macOS Control, IT teams can remotely connect and support macOS and other devices from anywhere, helping resolve issues faster. With features including remote control, live chat, screenshot capture and troubleshooting tools, 247connect gives you everything you need to support macOS users from a single, easy-to-use platform.
Introducing the 247connect CPD hub: One of our newest additions this month is the 247connect CPD Hub. The hub gives IT professionals access to training materials and practical resources covering topics such as remote support, cybersecurity and IT management. Whether you're looking to learn something new or keep up with industry developments, the hub has been designed to support your professional development and help you get even more from 247connect.
Ready to start learning? Visit: https://buff.ly/n4mgrwh
That's all for this month. Thanks for being part of the 247connect community, and we'll be back next month with more product updates, industry insights and resources to help you get the most from your remote support tools.
Posted Jun 29, 2026, 11:54 AM UTC