Chitubox 2,x, AMD drivers and Windows 10...

General Question

I recently assisted a fellow member diagnose an issue wherein a system error message was popping up and stopping CB 2.x on a Win 10 machine with an AMD (NVidia) graphics card. (Here's the thread).

Turns out there's a known issue where a Win 10 "feature" and AMD drivers butt heads, that mostly affects gaming systems, However as the intense graphics processing in CB rivals that of many games it can also impact CB's behavior.

Usually a pop-up error dialog is shown, but sometimes not and the desired application will just not load:

https://preview.redd.it/3sd21psbve8d1.png?width=364&format=png&auto=webp&s=5788a8bf87d3d5ba686b8d3708fee0b9b6973ee7

We got it fixed for that fellow's system by enabling Chitubox's "Graphics Card Backwards Compatibility" mode in CB setup:

Chitubox_Basic 2.x Settings

But, what do you do if CB won't even launch?

Cb uses a file named SoftwareConfig.cfgx to save such settings. it can be edited to set the backwards compatibility before launching CB.

Open it in your favorite text editor, find this section:

SoftwareConfig.cfgx

and change "currentvalue: false" to "currentvalue: true"--save the file and launch CB to see if it worked (it may not).

On Linux the file will be located in folder:
/home/{username}/.local/share/chitubox2_0/Conf

on Windows in :
C:\Users/{username}\AppData\Local\chitubox2_0\Conf

This may not work--OTH it's probably worth a try if you are having problems launching CB_B 2.x on Windows 10...

Posted Jun 24, 2024, 12:09 AM UTC

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