Feeling abandoned by Google and Fitbit
Not sure where to post this, but ever since the fitbit app has gone to become google health, my device has been suffering from it.
Currently i cannot use my watch anymore, it cannot sync, hold a decent charge, or anything.
This was not the case, it worked fine, till an update a few weeks ago, the performance of the device deteriorated so fast, and when looking in the health app, i could see it would constantly poll the watch for health info.
I have not asked for the update to be installed on my device, and as the device is out of warranty, i now have a sports watch, that cannot even be a watch anymore.
It's frustrating that fitbit is refusing to humor the thought that something might have gone wrong in the transition, and just stating that as a customer, my battery broke.
While i am not alone in my concerns on this ( look at Versa Smartwatches Community to see more )
The lack of information on this, and the lack of options are shocking.
If i would have known this would be the outcome of my device, i would not have purchased it, or spend a monthly subscription for the premium services for years, but gone for a different device instead.
I'd like to figure out where i can go to get support on this, as i am convinced this is a dodgy firmware update, that is also making new devices break which is visible on the community pages as well when browsing.
Posted Jul 9, 2026, 3:18 PM UTC