Home Credit cash loan rejected after updating my info — when will the offer come back?

Hi everyone, ask lang sana ako.

I applied for a ₱120k cash loan but got rejected. I already finished paying 2 product loans before, and the last one was completed last December. This March, I saw that I had a cash loan offer, so I updated all my requirements like my bank account, changed my number, and verified my email.

After submitting everything, I got rejected.

So I have two questions:

1. Does anyone know why I might have been rejected even though I already completed my previous loans?

2. When do cash loan offers usually come back after being rejected?

Thanks in advance sa makakasagot.