USB Power?

I sent an email to LAND for support but no reply.

I’ve tried a few different USB devices trying to get power from the ports without any luck. Do I need to enable the ports in the app for them to work? I picked up a Quadlock mount and I plugged in my iPhone 16 Pro Max with the official iPhone cable and it doesn’t charge. I’ve also tried a small USB powered LED light strip when I needed a light the other night. In both cases no power seems to be coming from my usb or usb-c port. The District is turned on and the kickstand is up. Any advice?