Tired of PayPal disputes? 3 practical moves that actually prevent most chargebacks

Quick, no-fluff takeaways from this PayPal chargeback guide (link below). These are the three things I’d prioritize if I had to pick only that will stop the vast majority of problems.

1. Respond to PayPal pre-chargeback alerts fast — aim for ~20 hours (definitely within PayPal’s 10-day window). Treat these alerts as triage: reach out to the buyer, offer a refund/exchange or clear tracking info, and fold alerts into your ops via Ethoca/RDR/CDRN or processor integrations so they don’t sit in someone’s inbox.
2. Make returns, cancellations, contact channels, and delivery windows impossible to miss. Put a simple 30‑day return option (or store credit/exchange alternatives) on product pages, checkout, and confirmation emails, and publish expected support wait times. Clear, visible policies cut impulse disputes and give you evidence when you need to defend a case.
3. Ship with irrefutable evidence and extra security on risky orders. Always use trackable shipping; require signature and/or insurance for high-value orders; delay shipping 24–48 hours on suspicious payments or mismatched billing/shipping info; document why you flagged/cancelled orders.

Full article for reference: https://www.chargeback.io/blog/how-to-prevent-paypal-chargebacks

What one change from the list would you implement this week, and what’s actually worked (or failed) for your store when fighting PayPal disputes?