Finally got the card decline thing from my last post sorted, and immediately found a new way to embarrass myself

A while back I posted here about card declines killing our international bookings. Got that mostly sorted eventually, different payment setup, way more relief than I expected for something so boring. Should've known fixing one thing just puts a spotlight on the next thing. Small team, five of us, everyone in and out of the same shared docs and rate sheets all day. Last week a supplier rate got changed and nobody owns up to it, a booking got marked cancelled that shouldn't have been, and I spent an afternoon apologizing to a client for something I still don't fully understand.

Not even mad about it, honestly, just tired. Five of us and somehow that was enough to have everyone equally confused about what actually happened.

Posted Aug 27, 2026, 11:09 AM UTC

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