Awaiting Return Request Response

Sent a return request via the online form on the 11th, and I still haven’t gotten a response yet. My 30 day return window is closing on the 18th, and at this point with business days I’ll be beyond it come next Monday. I mistakenly ordered the super trunk mat for a Civic sedan, but they’re only fit for the hatchback. The website has a giant paragraph of warning at the top of the page, but on mobile once you scroll down to the option buttons you don’t see those anymore _and_ the buttons don’t have any verbiage on them that reminds you which trunk mats are fit for which vehicle type. Only the Civic’s page is like this. The option buttons for the Mazda 3 repeat the vehicle type fit in the actual buttons— which I would have been way more likely to catch it if the Civic page was designed similarly.