Source
r/linkedin•
knowledgepancake

Can't sign in, identity verification failing

Looks like I can't sign in to my account right now. I recently logged in for the first time in months to update my profile. I turned on 2FA (which may be why this happened) and now when I go to log into my account, it wants identity verification.

I submitted my state (NM) driver's license to the system multiple times. I tried different lighting and angles, had a full frame, perfect picture. It sent me emails saying the ID could not be read and wasn't valid.

Now I'm fully locked out. It says "something unexpected happened" when I submit my ID photos. Can anyone help?

Posted Jun 9, 2023, 6:00 PM UTC

26
PerformerShoddy6926•

This is exactly what is occurring to me. My ID is at clear as possible I don’t know what else to do right now . Have you gotten your issue resolved ?

2
No-Entrepreneur3920•

Did you get it resolved? Same happening to me right now. Error message when I upload passport

1
No-Entrepreneur3920•

Hi there did you have any luck? I’m having the same error message. And like you my whole livelihood depends on that platform

1
knowledgepancakeOP•

Message them on Twitter or Facebook. I haven't gotten logged in but I did get a response that way

2
No-Entrepreneur3920•

Thanks, messaged a few times on Twitter but no reply. Will try Facebook thanks! Good luck!

1
knowledgepancakeOP•

Same to you!

2