ULPT Request: how do I get out of my phone plan contract early.

Hi there,

I live in Ontario Canada and I am under contract to Rogers Telecom for my phone plan. I understand having to stay on the plan in order to pay off the phone that I got from them, but it broke a while ago and as such I have not been using the plan. I have no problem paying off the rest of the phone balance, but I do not want to be paying for service that I have not been using for over half a year. My internet and phone are bundled together and it is costing me a fortune (damn Canadian phone monopoly) to pay for something that I am not using. I just wish to get out of the service part. Calling them and asking to cancel it has not worked, I have tried multiple times, they always just say that I have to wait till the end of my contract and fully pay off the balance that is existing, which just keeps getting higher because I am struggling to pay it

So my question is, how do I cancel the plan so that Istop paying for the service to my phone?

Thank you!

Posted Aug 8, 2023, 6:48 AM UTC

31
cgg419•

You don’t without messing up your credit. Suck it up, and be more careful next time.

4
zelcuh•

False. Phone bills do not affect credit

1

False. They do

1
zelcuh•

Nope

1
Ayeager77•

Perhaps it is anecdotal, but I most definitely had a blip on my credit due to a phone bill.

1
Fluffy_WAR_Bunny•

How are you going to call them without a phone?

1
Operative427OP•

I have a work phone that I have been using as my personal for the past year

1
Fluffy_WAR_Bunny•

Why would you ever use a work phone for personal use?

1
Operative427OP•

Why wouldn't I? It's a cellphone I have to carry with me everywhere, it's paid for by my company and I don't have a working personal phone now. Most of my colleagues cancelled their phone plans when they started here too, it's just easier to have a single phone.

1
Fluffy_WAR_Bunny•

You are okay with your employer being able to see all communications between you and your family?

They can listen to all voicemails and see all the texts if they want to.

I have never and will never work for a place where I would be comfortable with my employer having that kind of access.

Plus what if you lose your job? You will lose your number too.

Seems naive and not that clever, but you do you, smart guy.

1
podotash•

If it’s Verizon they will cancel a line with no consequences if you say the person who used that line died. They don’t ask for proof. At least back in the day.

1
warm-marigold-tea•

Say that you joined the military and will be shipped overseas soon

1
fashraf•

Check out their service map. They probably don't have service in certain parts of Yukon etc. Say you're moving there but your wife/kids are staying in Ontario or you're converting it to rental so you want to keep the internet. If they can't service your phone in your new area, then they have to cancel.

1
Operative427OP•

I'll try that thank you

1
thatdesimans•

If you’re willing to pay for the phone, and just want to save on the service, you can also port your number to any cheap prepaid plan. Rogers should send you a bill for the remaining phone and device credit balance, not for the remaining service balance.

Call Rogers and ask them how much they’ll bill you if you port out your number. The contract is not for the service, it’s for the phone and as long as you pay off the remaining phone balance they can’t charge you for the service.

1
DannyBones00•

Tell them you want to cancel your service. All they’ll do is bill you the remainder of the installment plan anyway.

That’s how it works in the United States anyway. You aren’t actually under any contract or anything, just the installment for the phone.

1
Operative427OP•

I have to look into it more, but I'm pretty sure it is different in Canada and I actually am stuck on contract to them

1
Freybugthedog•

Blow up the world

1
Operative427OP•

True, that would fix it

1
A_Filthy_Mind•

No idea if it still works, but they used to tweak data rates while out of network a lot. There was a writeup years ago on how to call with those numbers, using the change in rates to get out of the contract. This was in the US though, back when everything was a year or two contracts.

1
Firetigeris•

die?
move to where they dont cover?

tell them one of these things happened with PDF documentation?

1
[deleted]•

[removed]

1
Freybugthedog•

Hack the system and takedown all of the phone companies in the world

1