Where can I find my payment history statement if I use Edfinancial?
Hi everyone,
Apologies in advance if this is the wrong sub for this question.
My company has a benefit where, at the end of the year, they contribute an amount towards my 401k based on how much I paid towards my student loans.
However, to get them to contribute money, I need to submit payment history statements to the provider that manages my 401k/this benefit (in my case, NetBenefits from Fidelity). My student loan provider is Edfinancial, and I tried to submit the email showing my student loan payment was confirmed, but since it didn’t have my last name, they rejected it.
They sent me a message saying that they can only accept payment statements if it contains:
“1) Your name (first and last) and address or loan account number
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The name of your loan service provider
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The date the loan payment was applied to the loan
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The amount of the loan payment”
Does anyone know were I can find a payment history statement with this info? I looked on the FAFSA site but I couldn’t find it there either. (I can download a .txt file with all of my loan data, but it didn’t have the dates I made my payments, or how much I paid on those dates). EdFinancial lists when I made payments, but it doesn’t list first/last name or account number.
Thank you!
Posted Jun 8, 2024, 11:21 PM UTC