Where can I find my payment history statement if I use Edfinancial?

Hi everyone,

Apologies in advance if this is the wrong sub for this question.

My company has a benefit where, at the end of the year, they contribute an amount towards my 401k based on how much I paid towards my student loans.

However, to get them to contribute money, I need to submit payment history statements to the provider that manages my 401k/this benefit (in my case, NetBenefits from Fidelity). My student loan provider is Edfinancial, and I tried to submit the email showing my student loan payment was confirmed, but since it didn’t have my last name, they rejected it.

They sent me a message saying that they can only accept payment statements if it contains:

“1) Your name (first and last) and address or loan account number

  1. The name of your loan service provider

  2. The date the loan payment was applied to the loan

  3. The amount of the loan payment”

Does anyone know were I can find a payment history statement with this info? I looked on the FAFSA site but I couldn’t find it there either. (I can download a .txt file with all of my loan data, but it didn’t have the dates I made my payments, or how much I paid on those dates). EdFinancial lists when I made payments, but it doesn’t list first/last name or account number.

Thank you!

Posted Jun 8, 2024, 11:21 PM UTC

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