Are Monthly Outages Just the New Norm?

We pay over $140/month for Xfinity Internet, and both my wife and I work from home, so we really depend on a stable connection. Over the past several months, it feels like we rarely go more than two weeks without getting a notification about a service disruption — usually something expected to last 3+ hours.

We’ve been Xfinity customers for over 12 years, and I don’t remember the service ever being this unreliable. I’m starting to wonder if this is a broader issue or something specific to our area.

Has anyone else been noticing more frequent outages or disruptions lately? Bill credits only go so far when a problem like this keeps popping up.