Ongoing Google Voice EU number issue -support confirmed Pending assignment

Hi all,

I’m having ongoing issues getting a new Google Voice number in Europe (Workspace / business account).

When I try to assign a number, I get this message from Google:

“We are experiencing an issue that is affecting the allocation of Google Voice numbers and number porting in European countries. Due to a vendor issue, these operations will be delayed.”

I contacted Google Workspace support and they confirmed there’s a known problem with Google Voice number assignment/porting in some European countries, and told me to wait for an update. It’s now been about two weeks and I still don’t have a number or any ETA from them. Assistance Google

What’s worrying is that this doesn’t show up on the Google Workspace Status Dashboard at all, so from the outside everything looks “green” and working normally. Google +1

I also found this older Reddit thread about EU/UK Google Voice numbers stuck on “Pending assignment”, which suggests the problem isn’t exactly new > https://www.reddit.com/r/googleworkspace/comments/1n0pcqp/google_voice_business_in_euuk_number_stuck_on/

Has anyone else in the EU/UK run into the same issue recently?

• How long have you been stuck?
• Did support give you any concrete workaround or timeline?
• Has anyone seen any official communication from Google beyond generic “known issue, please wait” replies?

Would be great to know if this is affecting many customers and whether anyone has actually seen their number assignment or porting complete despite this vendor issue.

Tks