Xfinity came out Saturday to install and it turned out the box wasn't connected to the building. So construction order, which is getting done tomorrow. Do I need to make another inside install appointment?

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When they tech came he was confused why they went from the pole to the box, whatever they call that thing they install, and skipped going to the buildings. He was like, "Decorative, apparently". He said he'd put in a a work order and it could take a few weeks. I got an email today saying it's tomorrow. So after they do that, connect the outside, because it says they do not need access to the inside, do I need another install appointment or will they set it up automatically?

Posted Dec 10, 2025, 2:51 AM UTC

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