Platinum Rewards Member: Requesting Holiday 1 Gig 5-Year Price Guarantee Pro
Hello,
I am a long-term customer currently in the Platinum Rewards Tier. I am currently on a legacy 'Fast' plan and would like to upgrade my account to the current Holiday Event 1 Gig plan with the 5-year price guarantee.
I see this promotion includes:
- 1,000 Mbps speeds
- xFi Gateway included
- Unlimited Data included
- No contract and a 60-month price lock
As a loyal Platinum member, I would like to move my account to this specific promotional rate (advertised at $50/mo for new customers) or the closest loyalty equivalent for existing customers. Can you please help me transition my account to this better value plan?
Thank you for your assistance!
Posted Dec 29, 2025, 8:01 PM UTC
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