Dealer won’t change my oil? Wtf

I have a 2025 Corolla LE and just hit 5000 miles. I called to make my 5k service appointment and the woman on the phone said that all they will be doing is a tire rotation. I thought sounded dumb and said I would like to add on an oil change. I understand that Toyota says it’s not “necessary” but oil is relatively cheap and I’d rather pay extra for an oil change at 5k and have extra peace of mind that I’m taking good care of my car. Our car does a lot of highway miles (went from 4600 to 5400 just yesterday 🤣) but does a fair bit of sitting in school pickup lines and doing trips under 5 miles. Am I crazy for wanting to err on the side of severe conditions??

When my husband took it to the dealership they insisted I don’t need an oil change until 10k and pretty much refused to do it. I have had mechanics upsell before but never try to downsell. How often do you do oil changes and do you have issues with dealers fighting you on doing oil changes sooner? Should I just go to a different location?

Posted Jan 3, 2026, 7:52 PM UTC

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