r/chromeos•
EaggRed

Both of the USB-C charging ports no longer work to charge my Oct 2024 HP Chromebook. Ugh!

Troubleshooting

Oct 2024 HP Chromebook Plus with Intel i3 N305 8GB RAM and 256 SSD and now the 2nd (and last USB-C port) no longer works to charge the battery. The HP charger works on other USB-C laptops and for phones but the ports no longer work. Both ports no longer work to charge. I have also tried another USB-C laptop charger which works on other devices. The ports died. Jiggling the USB-C plug does nothing. I tried compressed air. The dvice is not dusty.
What recourse do I have since soon this will become a brick? How to get HP to repair or replace it; it is not old! HELP ! Thanks

https://preview.redd.it/mjvdrr85n3lg1.jpg?width=3468&format=pjpg&auto=webp&s=a20c46ca9839e65a9c96cfb92e8982aff0982bfd

https://preview.redd.it/sdcpgjh3o3lg1.jpg?width=4624&format=pjpg&auto=webp&s=fc563115d6d839eba7e0d6ec2ce0b7f8ae846714

https://preview.redd.it/4cv1euh3o3lg1.jpg?width=1932&format=pjpg&auto=webp&s=8d8c5704c4ef34d48ba5e97c3e82db1c32cd14cf

Posted Feb 22, 2026, 7:46 PM UTC

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