Advice for issues with Homecrest cabinets

Hi y’all,

We are currently *so close* to being finished with our remodel which started in February. We ordered custom painted cabinets through Homecrest and one of the cabinets came damaged, along with the upper trim being the wrong size.

Our kitchen designer placed a warranty order (February) and it took 6 weeks to get the new cabinet and trim. Mind you, everything else is done. Our contractor installed the replacement cabinet yesterday and we discovered a huge crack on the bottom of it. Today, he took the replacement trim pieces out of the packaging and found them extremely bowed/warped to the point where he can’t use them.

I’m at a loss of what we should do. Should we do file warranty claim? It is going to take another 6 weeks to get replacements, and my contractor is afraid the replacement trim is going to be warped as well. Has anyone else had these QC issues with Homecrest? Am I entitled to any sort of credit for this situation?