Help with battery [L10S ]

Hey everyone,

I'm from India and I've been using the Dreame L10s Ultra Pro Heat for about a year and a half now. Recently, I've noticed a decline in battery performance. The robot is taking more frequent charging breaks during cleaning cycles, and its overall efficiency seems to have dropped.

I've checked the charging contacts and connectors, and everything appears to be fine. At this point, I'm wondering if the battery has simply reached the stage where it needs replacement.

I've tried contacting Dreame India regarding an original replacement battery, but the responses I've received haven't been very helpful or reassuring.

Are there any fellow Indian users of the same model who have faced a similar issue? How did you solve it? Were you able to get a genuine replacement battery?

I personally feel that using an original battery would be the safest and most reliable option, but I'm finding it difficult to source one. Any advice or suggestions would be greatly appreciated.

Thanks in advance!