r/Comcast_Xfinity•
rickord

Amplifier surge knocked modem out

New Post - Tech Support

Hello - I had a tech out today because my internet went out. The tech informed me that the comcast provided amplifier was blown and must have surged through the coaxial and damaged my modem. I own my own equipment, is there a way to submit a ticket for a claim for some type of reimbursement since the comcast equipment fried my modem?

Posted Jun 11, 2026, 9:17 PM UTC

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