Thanks for the help through Reddit. Real email communication not AI.

Not a question, but just wanted to say thanks the the Xfinity moderators here for helping with my questions. Seems that everyone (including Xfinity) is going too far down the AI hole with the automated chat. I do prefer email over chats (saves time) and calling usually is hard to understand since it often sounds like the person is in a bucket with 20 other people talking.

I'll ask questions here with Modmail going forward. Thanks.