Trying to get service to a new construction home

New Post - Tech Support

I built a home in semi rural area that has only Comcast as an ISP. I have been trying for months to get service connected to my home. I know service is available in my area because every one of my neighbors uses xfinity but still I have gotten nowhere. Every single time I call the CSR says they have escalated my ticket and that someone will call me within two days. This call never comes. Last time I called I demanded to speak to someone that could actually help me and they said wait for the email/phone call and hung up on me. I started this "process" in March and haven't made a single step forward. What options do I have here? I have no choice but to use this company and this company is refusing to help me. What can I possibly do?

Posted Jul 26, 2026, 4:28 AM UTC

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