Service suspended despite confirmed payment arrangement - Need urgent help.

My Xfinity account was suspended on August 8, 2026, despite having a confirmed, active Payment Arrangement in place. Frontline customer service agents state they see it only as a scheduled payment and refuse to restore my service, but I have explicit screenshots proving the Xfinity platform confirmed it as an official arrangement with a grace period. This wrongful suspension has caused immediate hardship, forcing my spouse to commute 50 miles to work because she cannot work from home. I request an immediate, manual restoration of my internet service while Xfinity reviews the systemic error shown in my screenshots.