Not a Great Chat Agent Experience

New Post - Billing

My promotional pricing of $65/month ended this past month, so now my pricing is $120/month. and I noticed that Xfinity's new customers get $50/month for 1gbps for 5 years and Frontier Fiber in my area has 1gbps for $65/month. When I talked to the chat agent (I tried twice), they kept telling me all they could do is $86/month.

Has anyone else had better luck getting better promotional pricing with the chat agents?

Posted Aug 12, 2026, 2:14 PM UTC

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