Internal opportunity - address the negative?
Been with a tech. org. for a dozen years, two different but related departments. Looking at an opportunity to be promoted back over to the first department, and I feel one of my advantages is that I've now been an internal client of that team for a handful of years. I've seen the other side, and I've gained insight on some of the shortfalls in the client experience.
How do I address in the cover letter? Subtle hints? Outright statements? I've been thinking of a positive/negative/positive approach, basically saying I've appreciated the expertise on offer, but have also seen a few of the negatives. Overall I'm aware of the full potential, and I'd like to help realize that potential on a consistent basis.
Posted Jun 15, 2014, 4:15 PM UTC
I would take a big picture perspective and present it that way. Start with the positives and then your negative impressions and finish with how you might turn those negatives into positives. Keep the tone unjudgemental and straightforward but within the company culture. In fact, the tone you wrote this post in would probably work.