Been with a tech. org. for a dozen years, two different but related departments. Looking at an opportunity to be promoted back over to the first department, and I feel one of my advantages is that I've now been an internal client of that team for a handful of years. I've seen the other side, and I've gained insight on some of the shortfalls in the client experience.
How do I address in the cover letter? Subtle hints? Outright statements? I've been thinking of a positive/negative/positive approach, basically saying I've appreciated the expertise on offer, but have also seen a few of the negatives. Overall I'm aware of the full potential, and I'd like to help realize that potential on a consi
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