Anyone out there support a Mustang Dyno machine and happen to be running it on Windows 7? I'm stepping into a ticket to get this software working and I'm being met with dll's that won't register during installation or manually after. I haven't called the support line myself, but my level 2 did already and he wasn't able to get it going.
Posted Feb 2, 2016, 2:33 PM UTC
I've operated a Mustang Dyno on a Windows 7 machine, and it was not a happy camper. You would load up PowerDyne and be greeted with a wall of errors. Somehow it all worked though...
The guys that ran the shop had no idea how to properly calibrate the dyno, so our readings were never consistent. So I had to step in and do things myself.
Good luck.
I'm not looking forward to telling the other guy he may have to consider scraping and going to XP... I think I'll walk over to that building tomorrow and try it all myself with UAC off.
Does the software require it run as an admin? Install as admin? UAC disabled? Maybe change the default install location to something directly onto C:\dyno instead of C:\Program Files?
x86 or x64? If x86 and going onto an x64 machine, is the installer smart enough to put it in the correct Program FIles folder?
I've seen crazy shit work that you wouldn't expect with just some simple out-of-the-box tweaking.
Try the administrator install. We have a piece of software (Hyperion for Oracle) that requires you to right-click install as administrator even though it will give a UAC elevated prompt. I can't remember if this is also required when logged in as administrator, but I do it anyways
Tried as admin, didn't disable UAC though. I'll give that a try tomorrow. I've had that install location thing before but it slipped my mind. That's a good one I'll give a go at. It's x86 Win 7 at least so I don't have to dig into that. I'll likely call their support myself and see if I can with with them any better than my level 2 did. It sounds like he covered all his bases though.
have you tried xp mode yet? I only used it for a single executable, not something you could install though. It sounds like you're past normal ideas anyways if you're having this much trouble and the support line isn't doing anything
We can send the machine to them for support to check the software and boards ... for $7,000! Thanks, but I'll poke at it a little bit before I tell the school that.
I did copy the installer off the CD so that I could change the compatibility on the setup file to XP SP3.
During installation I'm getting MDNI6221Driver.dll error and 429 runtime errors for an ActiveX component that can't create an object.
I also don't know all of what my level 2 did while troubleshooting the installation so I may have to consider wiping and starting fresh so I own the whole install process.
process monitor during installation could also help you see what is actually happening. Have fun pouring through it though :D Is this program only supported to XP SP3?
Thanks. I've often meant to play with procmon, but other things always come up that are more pressing. I should add that to homework... According to my level 2 the companies support said it does work on Win7.
Why does a computer running a mustang dyno need to be network attached? It's fine to run XP if the system has no means of communication to the outside world.
I'm thinking air gap is the way to go if you can't get the software running.
Emailing results to customers could be a reason.
So you pull the data off the machine and move it to another to email it. Still no reason for it to have an internet connection.
There's plenty of old machinery that runs just fun on Win XP or even Win98 or 95.
Still doable while keeping almost the same isolation, yeah. Can always drop a firewall like Pfsense in front of it, only allow outgoing port 25. Hell, you could get a dedicated dsl line as well, really isolate it.
My tuner just uses a USB thumb drive for this... The dyno's in a filthy shop nowhere near any kind of network equipment.
Nothing so fancy. Just some high school students from around the county attending a Career Center course. It's not network attached so WinXP is the fallback.
WinXP is still our fallback. It's not network attached, so it's likely where I'll point level 2. I just wanted to take a look before he throws his hands up.
If there's active x involved, make sure you're not on IE11. downgrade it to 10 or lower. I've a lot of issues with active x and IE11, I think they disabled some stuff, never bothered to look into why, as I know downgrading fixes it...
Didn't even think to check this. My Win7 base image already included IE11 baked in. I'll have to give that a shot tomorrow too.
Did you try installing it in a vm to see if its just that windows installation that is messed up?
I did not. I'll ask my level 2 tomorrow if we could try that. The box has these ancient cards with ribbon cables and serial cables connecting it all. I assumed the cards were needed, but it's possible the software would install without those. Worth a shot.
Are there any .net version requirements or other prerequisites?
I never did ask my level 2 about that. I couldn't find anything in the documentation, but it's all written as next-next-finish for WinXP so it wasn't helpful.
absoulely right click the install and run as administrator to perform the install (sometimes things do not install on windows 7 without doing so).
Next thing to do is use wither process monitor or process hacker 2 to identify the registry keys and file paths that are causing issues. The next thing would be to manually register the dlls that may be in syswow64 that may show up on the screen as an error.
Good luck, with some tinkering you could get it to work...but get a dynojet.
Luckily installed on x86 Win7 so that eases the troubleshooting. Assuming dinojet is more expensive? K-12 education has limited budgets for these things.
should of said installs properly.
x86 or x64 is really irrelevant, but you don't have to worry about the syswow folder. I don't think the dynojet is necessarily more expensive or less...dynojet seems to give better numbers than the mustang dyno and it also seems to be more popular than the mustang dyno. depending on model, both brands can go from 10k to 200k.
The guy that tunes my car is still running off xp. If/when you get this working send me the info so I can pass along, he had mentioned wanting to upgrade it but ran into a bunch of trouble.
Will do.
I had some software like this in the past. It was designed for XP only and had issues like registering DLL's and odd issues on anything newer. I managed to get it to work by throwing it on a Windows 7 32bit PC (Not 64bit), and disabling UAC.
Already on x86, but didn't disable UAC. I ran as admin, but didn't think to turn off. Will try tomorrow.
This sounds fun.
I guess you're lacking the proper HP/TQ curve to get movment on that thing.