Google 2FA in LabTech
There is a post over on r/Labtech https://www.reddit.com/r/labtech/comments/4trnmu/we_desperately_want_lt_to_support_google_auth/
with a link to submit a feature request for Google 2FA in LabTech. Apparently not many people have requested it. I think anyone who has an interest should fill out the form so LT knows it's crazy for ConnectWise and LabTech to support different 2FA methods.
Posted Jul 20, 2016, 8:29 PM UTC
148
This! It's insanely insecure to not have 2FA in LabTech and simply insane that the only option they have is not only over-complicated garbage, it's owned by Kaseya. Word I heard from CW is that other Auth methods aren't even on the road map. They suggested trying a third party Duo plugin that they haven't even tested. So many of us would fail a compliance audit because of this. It's shocking and disappointing that they don't take security seriously. How can our clients trust us if our own software vendors don't support standard security practices. As it is, we can't tell if someone tries to brute force, and I'm pretty sure there isn't a way to enforce strong passwords. Wtf LabTech?
Definitely fill out the form requesting a feature enhancement if you haven't already. Link is in the post mentioned, but here it is
https://cp.labtechsoftware.com/#/forms-library/enhancements
Just submitted an enhancement request for Google 2FA/Labtech support.
Submitted feedback earlier today.
Hopefully this gains enough traction and it is implemented just like it is in ScreenConnect and CW.
Done. Hopefully they will work it into the current release, 11 looks pretty awful. We may be moving off LT anyway, those tiles look like they were designed 5 years ago. Such a productivity drain.