No Mods Everywhere!
No one I've talked to, up to co managers, seem to know exactly why this is happening. In the last week, I've noticed tons of our D92 items are "falling out of the mod". One co manager said that happened when things dont sell and go inactive. But that can't be it: top sellers in D92 are losing mods in Item Location for MyProd.
Our store is a few weeks behind on grocery mods. Could it be that being that behind is causing items to lose locations in the system even though they quite obviously have a location on the shelf still? One support thinks its because of the new way of confirming mods?
Anyways, all I know is that its impacting my ability to ensure that all overstock sent the backroom is truly overstock. And much more stuff is being sent back as The TC's say no mod and thats as far as supports look when scanning something for a cap 2 stocker.
I suppose, I just wanted to share because its been annoying me, but if anyone happens to know why that is happening, it would be interesting to find out.
Posted Jul 12, 2017, 9:29 AM UTC
If an item isn't showing a location on the Salesfloor Tool in My Prod, that means that mod is getting ready to reset
So it's true that something being missing in almost every aisle is just because the mods are all late? They were just doing some week 20 on Sunday
Even if the mod isn't late....if it's gonna be reset soon, then the aisle and mod location in My Prod will show N/A
This is why I'm upset with KIS going away. If a new mod is dropping soon, Scan to Set will show the new mod location, whereas KIS>On the Salesfloor>ALT+F3 will show the current/old mod location until the new mod actually gets confirmed
This. Got into it w/ a CO today setting a Pet mod b/c I was using Scan To Set. Finally made my point when I made her start scanning shit in MyPro. It finally clicked w/ her.
Locations start showing up N/A a week before the mod is due, so if the department is behind you'll have next week's mods, this week's mods, and all of the late mods, all showing N/A.