Source
r/elderscrollslegends•
WMSical

I just tricked myself out of 500 or so Soul Gems, and now I feel a bit cheated and have no idea who to turn to.

As the title suggests, I recently tried "selling" my one copy of praetorian commander, as I was under the impression that I would be able to get a full refund of soul gems for it. http://imgur.com/a/KS6ci http://imgur.com/a/LH0X2 I clicked the button that said 400 gems because I just figured they would be the same (yes, yes, I'm an idiot for not looking closely, but having played Hearthstone in the past I was used to just disenchanting things for full value after they got nerfed). At any rate, after "selling" the copies that I created too late I am now 500 soul gems in the hole and I don't know if I can even get my problem rectified. I'm a new player, so each gem matters a lot to me :( I guess my question is: is there anything I can do? I looked on Bethesda's website for some kind of way to contact them for a petty problem like this, but nothing really came up. Or of course if I'm and idiot and completely misunderstood something about the patch notes and deserve to lose these soul gems, someone tell me so I can delete this post.

Posted Jul 20, 2017, 12:01 PM UTC · edited

019
ScM_5argan•

I don't think support will help you with that (you can try though). On the other hand, with twitch drops you'll make back those 500 gems in no time.

2
WMSicalOP•

Yeah I suppose I can just exercise a little patience, but I'm actually more worried that they aren't giving full refunds on the cards they recently nerfed. Isn't this the sort of thing they should fix before more idiots like me fall victim?

0
Talezeusz•

They specifically changed that to cards that was only crafted so ppl can stop hoarding duplicates waiting for nerfs. Before it was like hearthstone and you could changed all copies of nerfed card

5
MisakyzAgility•

You only get full refund of the soul gems from the cards that you crafted!

The cards that you found in packs give no refund when the card is nerfed.

2
WMSicalOP•

If that's the case, how come I didn't end up with more soul gems than I started off with? I crafted 2 then disenchanted 3 and lost 500 gems, meaning what you describe didn't happen either.

1
waitthisisntmtg•

You have to have crafted it prior to the nerfs, I'm not sure what they'll do but send support an email

3
dyegop•

It only works if you soul crafted your Commander

2
WMSicalOP•

Again, I crafted 2 and then disenchanted 3, so how come I lost gems instead of gaining 100?

1
dyegop•

If you crafted two, you should get 800 gems for both and 100 gems back for the one not crafted

1
WMSicalOP•

Right but thats not what happened. I crafted 2 on accident, losing 800 gems. Then I sold all 3, gaining 300 gems. Thats not whats supposed to happen, right?

1
Pyrius01•

Right but thats not what happened. I crafted 2 on accident, losing 800 gems. Then I sold all 3, gaining 300 gems. Thats not whats supposed to happen, right?

 

Hi there,

 

did you craft the 3 cards AFTER the last patch went live? If so, you will not get the full amount of Soulgems back. You "only" get the full amout for crads you craftet BEFORE the patch hit...

3
WMSicalOP•

AHA! That would be why I lost gems. Not sure why it works like that, seems kinda sleazy if you ask me, but I understand now. My own fault of course. Ty for the explanation.

-4
ErgonomicCatIntelligence•

The full refund is there to provide people who invested resources in a card that changed those resources back. They basically preemptively answering the complaint of "but I never would have crafted it had I known it would be nerfed!"

7
Pyrius01•

You´re welcome!

 

You might try to forward this to Bethesda support, but don´t put your hopes up to high to get the Soulgems back.

1
Avianpow•

I think the thought behind it is that you crafted the nerfed version so knew what you were getting into when you crafted it.

But I understand other card games handle it differently so am not surprised people get things mixed up!

1