How to power off without screen access?
I need to post my phone to my insurer for repair, and I'd like to power off the phone before surrounding it in bubblewrap and enclosing it in a parcel. Problem is that the screen is a completely solid colour when on so I can't see anything. I've reset the phone already but now I don't know how to turn it off.
I read you can do it by holding down volume up, volume down and power button for 10-20 seconds, but every time I do that it just seems to restart the phone and the screen turns back on.
Any ideas?
Posted Feb 5, 2018, 3:48 PM UTC
If I understand correctly you have display issues but everything else works fine.Then I might suggest you sending it like that because the battery will eventualy drain. Hope that helps