r/kucoin•8 yr. ago

Trade history CSV export broken (already).

I click on "Export to CSV" then click on "Export History", I get a list of each export attempt with "Generating failed".

If I try again I get "Maximum dowload per day: 3" error, which would be fine except I downloaded ZERO!

Let me guess ... "Thank you for your feedback, please wait" ?

Edit: It is currently working for me now.

Posted Apr 20, 2018, 11:15 PM UTC · edited

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DeshawnKundeMOD•8 yr. ago

We really appreciate you telling us about this situation. I will relay this to our team and I will get back to you once we found what causes the error.

ThatIsAlmostCorrectOP•8 yr. ago

Question: will this include the BCH pairs, or only the currently traded pairs?

Bengtu328•8 yr. ago

I don't think so, But Your only choice now is to wait for it patiently. I'm sure they will go back to you as long as they have already the answer.

DanRobinson18•8 yr. ago

Yeah! Wait for it.

TrevorGordon4•8 yr. ago

Well, all we can do is wait and hope for it to be fix as soon as possible.