ThatIsAlmostCorrect

Not just low volume, something is broken. I can't cancel existing orders.

HER/ETH and HER/BIX are still working.

...before the price hits zero. :)

https://coinmarketcap.com/currencies/phantasma/#charts

85% of the volume is from kucoin, but all that activity doesn't help.

Edit: Yes, I know the competition has not finished, I can read.

I was in the top 50, but I have stopped trading.

The price is now well under 1/2 what it was at the start of the competition, and the current trend is the price will hit $0 before the prizes are paid out. Like all things crypto, consider the risk before trading.

31 - 21 = 10

Check your "Referral bonus" payments, mine have all been processed and the count-down timer is ticking again.

Let's hope it stays that way.

"Dorris" replied with:

I'm so sorry that we haven't solved your problem, because this is a difficult task, engineers are still working on it and find your assets. We need a lot of time to find the trade pair you placed and unfreeze them.

We hope this information guides you to the right direction. Let me know if I can assist further.

She also marked the ticket as "solved", just to add insult to injury.

I can not access my money to either trade or withdraw.

I have a support ticket, that is clearly not helping.

I can query balances etc, but I when I try to create new orders or cancel existing orders I get "Signature verification failed" errors.

My client's clock is within ~300ms of the server, and I've tried a new key.

It's time to transfer out.

Edit: It's started working again after 6 hours.

I click on "Export to CSV" then click on "Export History", I get a list of each export attempt with "Generating failed".

If I try again I get "Maximum dowload per day: 3" error, which would be fine except I downloaded ZERO!

Let me guess ... "Thank you for your feedback, please wait" ?

Edit: It is currently working for me now.

My stuck TNCs have gone, now only BTC remaining.

The "Saving" number went down for a bit, now going back up.

Edit: it's going up and down, but mostly up.