BTC stuck "In orders" with no open orders, no pending withdrawals, for over 8 days.
I can not access my money to either trade or withdraw.
I have a support ticket, that is clearly not helping.
Posted May 19, 2018, 12:18 AM UTC
34
I pushed Support chat for an update.
tl;dr: "wait"
Amy: the technician needs to publish a fund checking system which would be more easier to check. there are lots of data needs to be check .
Me: There should have been a checking system in place before the exchange accepted customers. Is there a time-frame for this? When will this system be ready?
Amy: the technician said he will work on it next week
Me: Will it be completed next week?
Amy: I am not sure sir.
1
Hahhaha hahahhaa
2
Hi. May I ask for your ticket number? I will try to follow it up and look for updates about that matter.
I'm sure I'm not the only customer with issues, I suggest you go through all of the open support tickets over a week old.