Stuck referrals
Posted May 19, 2018, 1:05 PM UTC
213
I made a post a few days ago and opened a ticket. Was told that it would be solved in 3-5 days, yet it has been stuck for 4+ weeks. Get the same cookie cutter response from everyone at KuCoin.
I decided to pull my ref links from my site as I dont want to send people to an exchange that seems to be ran by 2 people in a public school library. It really is a joke for the amount of volume they do daily. I have a weird feeling they cant pay out the referrals and they lock up the extraction to not cause more issues. Either way I am over it and will not recommend this exchange to any of my readers at all.
4
ran by 2 people in a public library
Hahaha I wouldn't even be surprised
2
3 posts on a problem that has been months on going .
Seriously what kinda tech staff do you have.
3
This account has 24699 transactions waiting, but the "Reward not saved" is only 9857 times the smallest possible payment.
One of these numbers must be incorrect.
Edit: It now says 1468 transactions for 9857 satoshis, which is much more believable. I guess they've removed or skipped some/most/all? of the zero-ish size transactions.
Of course, it's been stuck on 1468 for a few hours now...
Edit: And now it says 0. Yep, all caught up!
2
Those are probably my lost ones...
1
I was wondering if stuck referrals are somehow related to the downstream's stuck "In orders".
It would make sense that a partially completed order is not processed as a referral until completion, but there seems to be (many) more complaints about referrals than about stuck transactions.
1
Damn how to even achieve this amount of refs
1
Large number of small transactions. It's not much money.
1
Oh man that's a lot of assets stuck in limbo :(
1
At least you are getting them calculated. It says 0 for me for months now.
1
I query it via the API and log it every 5 minutes.
The function calls still work, but they have been removed from the documentation. Just as well I keep the kucoinapidocs.apib file too :)
1
Arghs. Whyyyyyy didn't I choose IT as a major when I had the chance...
1
Mike has been the same for weeks. Support told me to wait patiently