Porting number from Google Voice and now can't receive texts from Verizon phones

This is a weird one. I was using Google Voice for my main number for years. I finally decided to port my Google Voice number to my cell phone on T-Mobile. Every since porting I can no longer receive texts from people with Verizon phones. I can send text to those people and they receive them but I can not receive messages from them. I've tested with several people on other carriers and send/receive works. I believe all of the phones that work are on GSM networks (like my T Mobile) so not sure if it's Verizon specific or CDMA vs GSM.

I reset my phone, tried several Text apps, tried deleting contacts and re adding them and have had T Mobile reflash my sim several times. I'm at a loss and so is T-Mobile support so seeing if anyone has ideas.

Posted Nov 28, 2018, 10:05 PM UTC

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roman_fyseek•

You might have to use a computer to reset your google voice SMS settings. There's also a setting on the phone somewhere that has something to do with the sms network and probably yet another google setting hidden behind google hangouts or lord knows what.

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I can tell you that porting my number from sprint into google voice years ago was an awful challenge and then sprint made it automatic or some crap which somehow made it harder to port my number back out when I switched to Ting and then another pain in the ass when I ported back to google voice and decided that I was never changing again.

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Anyway, check voice.google.com or whatever from a desktop computer and look for sms stuff.

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Good luck.

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