Source
r/pcgamingtechsupport•
OriginalTyphus

[PSA] For better and faster support, please follow these guidelines

Pinned

If you have problems with your PC's performance please provide :

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  1. a dxdiag dump for your System, it gives detailed information about your specs.
  2. a full Userbanchmark Test of your system
  3. a detailed explanation of the problem. (what? when? did it work earlier? what did you change?)
  4. Overall condition of your system (is it dusted? where does it stand? are there any damages outside or inside?)

​

Additionally these things can be very helpful:

​

​

All of this saves time and makes it much easier and more comfortable for each submember to help you out.

​

Posted Apr 8, 2019, 10:12 AM UTC

268
Potato_Plays844Regular•

u/tristoune I think you should sticky this

5
tristouneModerator•

I am actually working on something, i'll sticky this in the meantime.

4
Algebruh_m9•

So do I just post my dxdiag and user benchmarks in the same post? Won' there be some "personal" info like the pc name?

1
OriginalTyphusOP•

If you feel like your PC name is sensible data, you can of course edit that out.

And yes you provide dxdiag and a benchmark. Userbenchmark is not always accurate when telling system information.

1
Algebruh_m9•

No it’s fine thanks for responding. Pc name is just a random name anyway. I just don’t know how to post a file on Reddit, i have my dxdiag saved but don’t know how to post it so I just put my benchmark there.

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OriginalTyphusOP•

You can use

https://pastebin.com

1
Algebruh_m9•

Thank you, I will keep this remembered next time I need to use it!

1
AnonumusSoldier•

i came here to post a question and tried to use the link for the dxdiag dump and it looks like the link is broken or hacked, Bitdefender blocked it and when i allowed it anyway it asks for a username and password to continue.

1
OriginalTyphusOP•

Thanks for the info, the link has been updated.

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1
tiberius-skywalker•

[removed]

1
[deleted]•

[deleted]

0
OriginalTyphusOP•

This is a [PSA] not the actual place to put your problem in.

Please open a separate thread for your question.

1