r/ffxiv•
Atosen

Crashes in specific areas

[Tech Support]

So I'm having problems with specific areas of the game: Shisui dungeon and certain specific floors of Heaven-on-High. (And possibly other places I haven't discovered yet.) The game crashes every 10-30 seconds. No error message, just crash to desktop. It makes these dungeons essentially unplayable.

Also, possibly unrelated, I have a bunch of these mysterious lines in the Kugane floor texture.

Sounds like it's just corrupt files, right? But I can't seem to fix it! In no particular order:

  • I've reinstalled the game. Multiple times.
  • I've reinstalled Windows 10.
  • I've lowered my graphics settings to minimum.
  • I've disabled DirectX 11.
  • I've updated my graphics driver (I'm running a GeForce 980).

No change.

The problem started sometime in the last... three months maybe? I haven't been having problems in other games, but honestly I haven't been playing anything else with complex graphics lately, so I can't rule out the possibility of a system issue.

What's the next step?

Posted Jun 27, 2019, 4:36 AM UTC

03
Nyan_Man•

Undo any overclocking if you have them and try running another game to see if you encounter similar issues. It could just be artefact bugs caused overheating causing the cable/driver to fail, check your temps. Sometimes the culprit, Reseat the gpu and ram as it could just be slightly misaligned. If this is happening with other games you'll have to ask over on a tech forum for more direct help.

2
McGustl•

I had it once that my cpu overheated and crashed the game without any error message

1
[deleted]•

[deleted]

1
doraymon_panda•

I once have your troubles Hell i did everything like you trying to solve them

Finally one day when booting up pc, it warn me that my hard disk failing So i check for my harddisk “badspot?” And found out that it really a lot of them

So try run badspot checking, if it conclude that your harddisk dying, change them and reinstall everything in that disk

1