Has Oculus addressed whats clearly a design flaw with controller batteries losing contact?

Just this. So many people are having to come up with janky hacks to make the quest a fully functional product. Many of the shortcomings are understandably related to cost constraints, like how uncomfortable the unmodified setup it for what seems like, most serious users. The audio, at best is underwhelming, at worst, possibly defective, as their solution for the clipping/popping/crackling audio seems to be simply lowering the max volume as a workaround.

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Now about this tracking/battery issue....

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Not actually trying to play here. Got frustrated and wanted to show how I could make almost every swipe lose tracking.

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What is super unacceptable is being able to consistently force the controllers to lose tracking under high acceleration and deceleration. This is almost certainly a hardware issue with the battery compartment. For comparison, my Rift CV1 controllers do not experience this issue, and if you compare the CV1 controllers with the new touch controllers, there are obvious differences where the old ones have implementations for dealing with exactly the scenario people are experiencing.

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https://i.redd.it/me8qy0t210831.jpg

The CV1 controller battery compartment has a much more robust, and logically more stable conical style spring, where its wider at the base, compared to a very long skinny cylindrical spring in the new controllers. For something that's supposed to be constantly moving around, possibly with serious exertion, having the largest possible contact area for a removable slot-in battery seems like a no-brainer, but the contact area of the spring on the negative (flat) end of the battery is like 1/4th the actual exposed surface area.

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https://i.redd.it/73mhhwhu00831.jpg

Then the positive end of the CV1 contact is concave allowing the battery protrusion to fully seat in a conductive cradle, whereas the new controllers positive contact is simply flat, and actually curves down at the edge.

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https://i.redd.it/8gbqfsha10831.jpg

Then the CV1 battery covers actually have a large rubber or silicone form that holds against the battery when installed. This is obviously meant to defend against exactly what people are experiencing but its just not present on the new design. Nothing bothers me more about new products than when a company already solved a problem in a previous iteration, but just throws that to the wind the next generation. Small beneficial design details like these should improve every generation if not simply remain unchanged. Throwing them out just blows my mind.

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I believe the less robust spring and lack of a friction brace are the main culprits with the new controllers losing tracking under heavy acceleration and deceleration. Ideally it could be solved with a redesigned battery cover with a "CV1 like" grip brace and should be freely sent out to anyone experiencing the issue. Currently I lose tracking during most of my beat saber runs on anything expert or expert+. This is honestly really ruining my experience. I've tried implementing my own fixes, and while the rubber-band or tape trick helped a little at first, I still lose tracking a couple times a song and its so frustrating to have a perfect expert run ruined because someone forgot to build off the old superior design.

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Does anyone think my theories are totally off? I'm no engineer, just trying to approach this logically. I'd love to be wrong and have this be a software issue.

Rant over. I love the Quest, so these small design missteps just seem so ridiculous to me. A few small details can make a huge difference.

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Video Update:

Ok, so with a really simple test, holding one controller with the battery cover off, using one hand to move the controller with a bit of speed and my other hand to push the battery against the spring, I can 100% reproduce this loss of 6dof, flyaway, 3dof back on, snap back to me.

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Edit: I want to be clear, I'm only pushing the battery against the spring for a brief moment while the controllers got a bit of velocity. If you hold the battery off the positive contact too long, you lose the controller and get the popup about it. Just a brief lapse in power and you should get similar results, unless my system is special...

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So to the very aggressive comments insisting this isn't what would happen on a battery disconnect, you're wrong.

And here ya go. Some salt yes.

I'm holding a controller with the battery cover off, one hand to move the controller, with the other hand I'm using my thumb to just barely push the battery up against the spring, subsequently disconnecting the battery from the positive contact for just a split second. There seems to be confusion, as I'm being told this isn't what a battery disconnect does. But here's the thing. I'm showing you what it looks like. This is literally a battery disconnect. It super easy to try yourself, and I'd love for others to try this out and post there findings. It took me 5 minutes to test and post this, once I realized how simple executing and recording it was. Just a brief push of the battery against the spring while the controller has a bit of velocity. Don't let the power lapse too long, as it will show the lost controller popup.

Posted Jul 3, 2019, 2:48 AM UTC · edited

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