Gas engineer breaks range cooker.

Scotland

A friend needed work done to her range cooker (converted from LPG to mains gas). She used a gas engineer that came recommended by an acquaintance. She provided the correct parts needed for the job and the gas engineer began the work.

He broke 3 of the 6 gas burners injectors (the job requires that the injector nozzles be replaced and the correct gap be set) that needed to be converted. The cooker is now unusable as one of the parts needed to replace the one he broke has been discontinued. He has taken no responsibility for any of this.

What are my friend's options here? Is the gas engineer accountable? Can she have him pay for the repair?

She lives in Scotland.

Posted Jul 3, 2019, 8:42 AM UTC

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WG47•

Claim on contents insurance and let them chase him.

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