Sounds like the user has done an MDM enrolment only from settings and the standard automatic enrollment from an azure ad join has not occurred. Possibly due to the MDM scope settings in azure ad

Hi all,

  I have some users who have E3 plus ADP1 licenses and they are reported in the Access Work and School as having two connections, one to AAD and the other to the MDM - is this correct?

https://preview.redd.it/ycl239l8sau31.png?width=755&amp;format=png&amp;auto=webp&amp;s=3f4af634531fe3b6d218c15a8ad82a2c44efd8d9

I am trying to move these users to a comment M365 license which uses inTune and shows up like this (the AAD connection serves as the MDM (inTune) connection in this case):

https://preview.redd.it/c2g0cmqhsau31.png?width=746&amp;format=png&amp;auto=webp&amp;s=daacda2146b9d72985c7d8aad158b95df77ff8af

Any suggestions as to what I can do to resolve this and have everyone connecting just the one way?

User connected to MDM and AAD - not sure if this is good?