ROG G703GX Machine Check Exception

I recently purchased an ROG G703GX and it arrived today. I went through the initial startup and got far enough to install Steam. Unfortunately, as my games were downloading the computer suddenly gave me the blue screen of death with a Machine Check Exception. The PC attempted a restart but was never able to reboot.

Turning the Laptop on will give me a glowing keyboard but that is it. Black screen. No activity at all.

I am returning the laptop and hopefully the next one will work. This is the second ROG laptop that I purchase and arrives defective. The first one also had hardware issues. ASUS replaced it and it has worked since, but they really need to take a hard look at their quality control. The screen has very noticeable gaps between the screen frame and the screen itself. This is not a huge deal, but you would think there would be some tighter tolerances on a computer that cost that much.

Don’t get me wrong, I love my ROG laptops when they work, I just wish I could get a fully functional one on initial delivery.

Here’s to hoping the one they ship me next works!

Posted Nov 16, 2019, 2:07 AM UTC

16
wilpang•
1
FlyingtowerOP•

I don’t have a real opinion yet. I have yet to receive the replacement. The one I got was defective as you can see from reading my post.

That doesn’t inspire a lot of confidence, but I understand you can sometimes get a lemon. I will be in a better position to evaluate the computer when the replacement arrives provided it works.

1
wilpang•

Ah I see, did it go back to the manufacturer or the seller?

1
FlyingtowerOP•

Seller.

I am waiting on the replacement.

1
wilpang•

I hope you get it soon and this will potentially be my first ASUS. I think I'll go through Amazon as they have no hassle with returns etc and instead of 30 days it's 60 days due to the Christmas period.

1
wilpang•

Did you receive your replacement?

1