Ring not recording
So today randomly my ring stopped recoding at around 2:30, not even with motion and I can’t connect to the live cam. Internet connection is very good according to the app and when I try to live view it says my phones connection is weak. The camera is hardwired in so it’s not a power issue. Anybody know what’s going on?
Posted Mar 24, 2020, 5:21 AM UTC
33
It isn't connected. That's stale data from the last time it updated prior to disconnecting.
Follow the instructions in the app for changing the WiFi network. You will need access to the button on the device to connect to your WiFi again.
Also if it happens again, your signal likely isn't as good as you think. It may be varying at times, causing it to disconnect periodically, and it takes a stronger signal to reconnect than it does to remain connected.