Hi there,
I'm sorry to say that I'm not very good with computers. My HP Pavillon dv6000 will now only run on mains power but the battery charging icon tells me that the battery is constantly charging.
Once the mains cable is removed, the laptop dies straight away. Is it a simple case of replacing the battery or could it be something more serious?
I'll be forever grateful for any help! Thank you!
Posted Feb 24, 2011, 10:45 PM UTC
Most HP laptop batteries can suffer failures after a few years. It's worth looking up the warranty online and seeing if your battery is still in warranty. Most batteries are 12months warranty and the laptop is 3 years but its worth calling up to check. If it is out of warranty the warranty line can help you order a replacement. Hope this helps!
here's the link to the warranty info status checker online:
If you're running Win7 then you can use these instructions to get more details about your battery:
Start an elevated command prompt --start->"cmd.exe"->right-click & select "Run as Administrator"
Generate a power report --in the command prompt, run "powercfg -energy -output %userprofile%\desktop\energyreport.htm"
This will create an HTML file on your desktop. Open it up & look at the bottom, there are details in there about "last full charge" and total capacity.
In my experience this sounds like a Battery Failure problem rather than a laptop hardware problem. I would replace the battery first.
Batteries are considered exhaustible/consumable resources by many vendors. Their lifespan is often not more than a year. If your machine is less than a year old, I would look into getting it replaced under warranty, otherwise I would recommend just running the laptop off power.. batteries to me are often not worth the cost of replacing.. but if they are for you just purchase a new one.. you're looking at somewhere between $80-$150