Hey guys, I'm working for a small ISP currently in the department responsible for configuring new switches and expanding the network. Generally speaking, our SOP has been just to have the random sub-contracted field techs install Teamviewer or Join.me using a tethered cell connection to share out their desktop so that we can putty in and configure the remote devices for the first time. Generally speaking even this can be a chore for some techs, either because we're configuring a switch that's in an area with no/poor cell reception, or because they're just not very cooperative.
I was wondering if anyone was aware of any sort of solution that allows a remote client to share out a terminal