XB6 Gateway - Do I Have a Dead Ethernet Port
I currently have an XB6 Gateway, and think I have a dead ethernet port.
Until recently I was using one port to connect a network printer. I just purchased a Synology NAS, so I now need to use the second ethernet port; however, nothing connected to that port shows up as a connected device. I can connect either the NAS or the printer to the original port I used, but neither one will be recognized using the second port.
The router is not currently set up in bridge mode, and the "Associate Ethernet Port 2 to XFINITY HOME Network" is unchecked. I'm not seeing anything else in the gateway's administration portal that might indicate a way to enable/disable one of the ethernet ports.
Google seems to be failing me here. I can't find anyone that seems to be having the same issue as me. Most of what I turn up are people trying enable/disable bridge mode, or people trying connect 3 or more devices to their XB6.
Am I missing something on the backend, or does this mean one of the ports is dead and I'll need to have the gateway replaced?
Thank you for your help!
Posted May 3, 2020, 11:20 PM UTC
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