Focusrite 2i2 - 2nd Channel not outputting

I'm setting up to do a vocal/acoustic guitar live stream next week and I just this evening received the 2i2 interface. i am testing it out with my iphone as that is what i will be streaming with. The second channel is giving me a green halo for input and I can hear it in my cans but it is not recording to the iphone. i tried this first with an SM87 in channel one and guitar in two. when i figured out the guitar wasn't coming through direct i did some troubleshooting. the guitar records when plugged into channel 1. The vocal mic, which previously worked in Channel one was not outputting when plugged into Channel two.

I'm pretty sure i'm hooked up correctly but is there anything i should double check. How is the quality control with this company? Is it known for defective units. I bought this new from Sweetwater.

Posted Jul 18, 2020, 2:30 AM UTC

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