Scale to fitbit stopped syncing last week

Had a body cardio scale and fitbit working together fine for four years, not syncing from health mate to fitbit since last week

UPDATE: Withings support say it is not a problem their end

Posted Aug 24, 2020, 1:06 AM UTC · edited

413

Same issue here, Withings health mate scale stopped syncing with Fitbit. Last update was 8/20

1
realisticindustry•

Same. last sync was 08/20

1
guga_punji•

Same topic here, last update Aug 20. Reconnection and download of data does not work.

1
jbdeen•

Same! Hope they get this sorted soon. In the past always seems to take a week or 10 days at least from time the community notices the problem.

1
vonschvaab•

Same been about a week for me. Withings smart scale no longer syncing with Fitbit.

1
Gay_Putin__•

same here

1
OmeDennisss•

Same. last sync was 08/20

1
chrissi400•

Here is the topic in the fitbit forums: https://community.fitbit.com/t5/Third-Party-Integrations/Unable-to-sync-or-setup-Withings-scale/td-p/4434381/

Pls click at "I have this problem too" in their forum.

You might want to create a ticket as well.

Fitbit needs to see, that multiple users have that problem / want that feature.

​

Don't forget to blame Withings too: They seem to only give read access to their data, e.g. you cannot write your steps from Fitbit directly to Withings, if you do own a Fitbit Tracker.

Discussion in the Fitbit sub: https://www.reddit.com/r/fitbit/comments/iflaco/withings_data_not_being_shared/

1
OrigamiMax•

Isn’t Fitbit pretty much dead?

1
famasfilmsOP•

they just got acquired by google (pending regulatory approval)

1
red_porcelain•

Same. FitBit support said they are aware of it but that it's 'unlikely to be fixed soon'

1
phoenix-metamorph•

Any updates? I'm having the same issue.

1
Gay_Putin__•

it started working again today ! very cool :-)

1