I have a withings scale and data was being shared automatically for the past few months, but as of last week the data is no longer being shared. I didn't make any changes to my accounts or settings on either device or platform.
I can't find an integration status online, so curious to see if anyone else has experienced this problem in the past week or two?
Posted Aug 24, 2020, 8:40 AM UTC
Mine is doing the same thing. I noticed on Friday I think. I disconnected then reconnected my fitbit and withing accounts, and it didn't sync again today.
Damn, thanks for following up!
Guess we need to wait and see....
Which Withings scale and is it still not working?
Body+ and still not working!
Yup. Same thing here. Withings scale stopped syncing data with Fitbit app on 8/20/20. Data is showing up in Withings app indicating the scale is pushing data upstream. Happens about once a year and generally fitbit is the one who fixes it, eventually.
Thank you for the heads up! Fingers crossed :)
Here is the topic in the fitbit forums: https://community.fitbit.com/t5/Third-Party-Integrations/Unable-to-sync-or-setup-Withings-scale/td-p/4434381/
Pls click at "I have this problem too" in their forum.
You might want to create a ticket as well.
Fitbit needs to see, that multiple users have that problem / want that feature.
Don't forget to blame Withings too: They seem to only give read access to their data, e.g. you cannot write your steps from Fitbit directly to Withings, if you do own a Fitbit Tracker.
Discussion in the Withings sub: https://www.reddit.com/r/withings/comments/iffbse/scale_to_fitbit_stopped_syncing_last_week/
Yep, same here for the past few days. It happened several months ago for about a week I think, then randomly started again. For me it's happened around the same time as the firmware update so maybe it's related?
Did you update to the latest sw from fitbit? I always try to hold off as long as I can because the platform gets worse with every update... Maybe I'll try that and see if it works, but ok apparently it's not an isolated incident.
Thanks for replying!
Yes, it prompted me as soon as I opened the app. but if you haven't updated yet, maybe it's just coincidence for me?