R5: I was one of the winners of the AAR competition. Release time came and went yesterday without receiving my code, so I opened a ticket with PDX support. My key came through ten minutes later, so I sent a follow-up ticket to confirm and got this nice message back from Christian in customer support. I was very impressed that Paradox managed to deal with this so quickly on launch day - 10/10 would fail to receive a key again.

Christian also helped me with something. It's like he had a time machine an answered the question before I could send it in.

Just wanted to give a shoutout to the great customer support I got from Christian and Rod at Paradox! (r5 in comments)